# EaseBloom Support

## Frequently Asked Questions

### AI chat is not responding
- Check your network connection
- Try again in a few minutes
- Make sure you have granted AI consent (Profile > Privacy & Trust > Withdraw AI consent resets it)

### How do I restore purchases?
- Open Profile > Manage Subscription
- Tap "Restore Purchases"
- Sign in with the Apple ID used for the purchase

### How do I withdraw AI consent?
- Open Profile > Privacy & Trust
- Tap "Withdraw AI consent"
- The app will ask again before your next AI message

## Contact

- Email: kaimen2026@163.com
- Response time: 1-2 business days

## App Information

- Version: 1.0
- Developer: kaimen2026@163.com
- Requires: iOS 16.1+